Privacy Policy

Note that privacy of our visitorsof any kind of personal information is an important criterionfor AudiZoneHearing / audizonehearing. We asa company are committed to collecting, using and disclosing personal information responsibly and only to the extent which is necessary for the health services and devices we provide.

This Privacy Policy document is only related to our online activities, whichgoverns the manner in which AudiZoneHearingcollects, uses, maintains and discloses information collected from users (a “User”) of the audizonehearing website (“Site”). The privacy policy is applicable to the Site and all the products and services on offer fromAudiZoneHearing.This privacy policy document is not applicable to any information collected offline or via other channels by AudiZoneHearing.

Note, that AudiZone Hearing, AudiZone both mean AudiZone Speech & Hearing Clinic, a unit of AudiZone Hearing Care Pvt. Ltd.

Personal Information
We may collect personal identification information from Users in various manner, including, but not limited to when Users visit our site, register on site, fill out form, subscribe to newsletter, respond to surveyon our Site. Users may be asked for name, contact number, email address, mailing address. Users may also visit our Site anonymously. We only collect personal information from Users if they voluntarily submit such information. Users are always free to refuse to provideany personalinformation, except that which may prevent them from engaging with our Site for related activities.In case you have submitted your personal information and contact details, we reserve the right to make call, send SMS or Email or WhatsApp about our products and services.

Non-Personal Information
We may also collect non-personal information about Users when they interact with our Site. Non-personal information may include browser name or any other technical information about Users when they connect with our Site.These include internet protocol (IP) addresses, date and time stamp, referring/exit pages, browser type, Internet Service Provider (ISP),and number of clicks. The purpose of the information is toanalyze trends, administer Site, track Users’ movement on the website, and gather demographic information.

Web Browser Cookies
Note that our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drives for record-keeping and sometimes to keep a track of them. User(s) may choose to set their web browser to refuse cookies, and even set an alert when cookies are sent. This is not a big issue but note that on doing so some parts of the Site may not function properly when Users access the Site.

How We Use Collected Information
AudiZoneHearing may collect and use the Users personal information to: -
a. Improve our Site
We may use feedback from you/Users to improve our products and services.Understand and analyze how you use our website. It helps us to improve, personalize, expand, operate, and maintain our website
b. Process payment
We may use the information provided by Users when placing an order for a product or service only to process that order. We don’t share Userinformation with outside parties except,whennecessary,as mandated by law.
c. Improve customer service
We may use the information Users provide to help us respond in a better way to customer service requests in efficient manner.
d. Personalise user experience
We may use information Users provideto understand how Users use the services and resources made available in our Site. e. Run promotion, survey, contest, or other Site features
We may use information Users provide to send them specific information they have consented to receive from us about topics we think may interest them.
f. Send periodic emails
We may use email address of Users to respond to their questions,inquiries, and other requests. If User decides to opt-in to our mailing list, they will regularly receive emails from us. These emails many includecompany updates, company news, products or service-related information, etc. If at any point of time a User chooses to unsubscribe from receiving our future emails, we include detailed unsubscribe instructions at bottom of each email sent, by emailing us at info.audizone@gmail.com or Users may contact us via our Site.
g. Selling information to a third party
We do not sell, trade or share Users personal or non-personal information to any third party.

How Do We Protect Your Information
We have implemented appropriate data collection, storage, and processing practices and security measures to protect User information from alteration, disclosure, unauthorised access, or destruction.These beingtransaction information, username, password, and data stored on the Site.
Note that exchange of sensitive and private data between the Site and Users happens over an SSL secured communication channel which is protected and encrypted with digital signatures.

Sharing of UserInformation
We don’t sell, trade, or rent Users personal information to others. We may only share generic amassed demographic information,which is not linked to any personal information about visitors and users with our trusted affiliates, business partners, and advertisers for the purposes outlined above.
We may take help of third-party service providers to operate our business and the Site or perform administer activities for us like sending newsletters. We may share your information with these third parties for these limited purposes provided we have received explicit permission from you.

Third Party Websites
Users may find advertising or other content on our Site that link to the websites and services of our partners, sponsors, licensors, suppliers, advertisers, and other third parties. We can’t control content or links which appears on these websites.AudiZone is alsonot responsible for the practices employed by the websites that are linked to or from our Site. In addition to that, these websites or services, including their content and weblinks, may change constantly. These websites and services may have their own privacy policies and customer service guidelines. Note that browsing and interacting on these websites, which have a link to our Site, is subject to those website’s own terms and policies.

Your Kid’s Online Privacy
Note that protecting the privacy of the kids is of extreme importance. For that reason, we never collect or maintain information at our Site from those we know are under 13 years of age, and no part of our Site is structured to attract anyone under 13 years.

Data Protection Rights
AudiZone wants to make ensure Users are fully aware of their data protection rightslike:-
a. Right to access – You/user have right to request copies of your personal data. We may charge small fee for this service.
b. Right to rectification – You have right to request that we correct any information that you believe is inaccurate, incomplete.
c. Right to erase – Under certain conditions you have the right to request that we erase your personal data stored with us.
d. Right to restrict/object processing – You have right to request that we restrict/object processing of your personal information under certain conditions.
e. Right to data portability – Under certain conditions, you have the right to request that we transfer data that we have collected on you to another organization, or directly to you.
If Userswant to exercise any of these rights, please contact us at info.audizone@gmail.com or contact us via our Site.

Changes to Privacy Policy
AudiZoneHearing has the discretion to update its privacy policy at any point of time. When it’s done, AudiZonewill post notification regarding that on our Site, revise the date on this page and send you an email regarding the same. We always encourage our Users to frequently check this page to stay informed about for any changes in privacy policy.These changes are done to ensure we can protect the personal information of Users that we collect. You as User acknowledge and agree that its’ your responsibility to browse the privacy policy page periodically to check for modifications.

You Accept Our Terms
By using this Site, you agree to acceptthis privacy policy. If you don’t agree to this policy, please don’t use our Site. Your continued use of the Site subsequentto the changes made here will be deemed your explicit acceptance of those changes.

Contact us
If you have any questions regarding this Privacy Policy, the practices of this Site, or your dealings with this Site, kindly contact us at:-
AudiZone Speech & Hearing Clinic
M-33 (Ground Floor)
H.B Colony Near Fire Station Square
Baramunda, Bhubaneswar
Odisha, Pin 751003
Phone:- +91 9078672409, +91 8249066613, +91 9437298813
www.audizonehearing.com